Refunds/Cancellations Policy

1. Eligibility for Refunds

• Products: Refunds are applicable for products returned within 30 days of purchase, provided they are in their original condition, unused, and with all original packaging and tags.
• Services: Services that have not been availed or activated can be canceled within 7 days of purchase.

2. Process

• Initiate Return/Cancellation: Customers must contact our support team to initiate a return or cancellation.
• Inspection: Once the return is received and inspected, we will notify you of the approval or rejection of your refund.

3. Refund Timeline

• Processing Time: Approved refunds will be processed within 5-7 working days.
• Credit: The refunded amount will be credited back to the original payment method or bank account used during the purchase.